NHTSA Investigation: Tesla Model Y Door Handle Malfunction Raises Safety Concerns

Sep 17, 2025 at 4:20 AM

The National Highway Traffic Safety Administration (NHTSA) has initiated a formal investigation into a substantial number of Tesla Model Y crossover SUVs. This inquiry stems from multiple owner complaints regarding the electronic door handles, which have reportedly failed, preventing occupants from exiting or re-entering the vehicle. The primary concern revolves around the inability to access children potentially trapped inside, leading to emergency situations where parents have resorted to breaking windows to gain entry. This issue highlights critical safety implications for vehicle design and technological reliability.

This ongoing investigation by the NHTSA is scrutinizing the electronic door handle system in over 174,000 Tesla Model Y vehicles, specifically focusing on reports where doors became inoperable. Owners have detailed harrowing experiences of being locked out of their cars, with children inside, necessitating drastic measures like smashing windows for rescue. While vehicles typically have manual release mechanisms, the agency notes that young children may not be capable of operating them during an emergency. The core of the investigation seeks to understand why these electronic locks malfunction, particularly how they lose power without prior warning, and to evaluate the overall safety of Tesla's door access technology.

NHTSA Probes Tesla's Electronic Door Handle Failures

The National Highway Traffic Safety Administration has launched an official inquiry into a significant number of Tesla Model Y SUVs, approximately 174,290 units, due to concerns over their electronic door handles. This investigation was prompted by multiple reports from vehicle owners who experienced issues regaining access to their cars after exiting, with some incidents involving children being inadvertently trapped inside. Several parents recounted having to break vehicle windows to retrieve their children, underscoring the severity of these malfunctions. The NHTSA's probe will delve into the operational integrity of these electronic door locks, especially regarding their power supply and the lack of warning signals before failure, to determine the full extent of the safety risk.

The current investigation into Tesla Model Y vehicles by the NHTSA is centered on examining the reliability and safety of the electronic door handle system. Reports indicate that owners, particularly those with the 2021 Model Y, have encountered situations where the vehicle's doors become inaccessible from the outside. A major point of concern for the agency is the potential for child endangerment, as illustrated by four documented cases where individuals were forced to break windows to free children. Although these vehicles are equipped with internal manual release levers, the NHTSA acknowledges that children might not be able to operate them in critical moments. The agency plans to assess the vehicle's power delivery to the door locks, given that owners reported no prior low-voltage alerts before the electronic system ceased to function, raising questions about the system's inherent safety and emergency preparedness.

Broader Implications of Electronic Door Systems and Industry Standards

Beyond the immediate concerns surrounding Tesla, this investigation also draws attention to the wider industry trend of integrating electronically-operated flush door handles in modern vehicles. These designs, often favored by electric vehicle manufacturers for their aesthetic appeal and aerodynamic benefits that contribute to extended range, are now facing increased scrutiny from regulatory bodies. For instance, China is considering a ban on such handles by 2027, citing potential safety and functionality drawbacks. This global re-evaluation suggests a growing debate between innovative design choices aimed at efficiency and fundamental safety requirements, particularly during emergencies or unexpected system failures.

The NHTSA's investigation into Tesla's Model Y door handles is occurring within a broader context of growing apprehension regarding electronic door systems in the automotive industry. Manufacturers, especially in the electric vehicle sector, have adopted flush, electronically-actuated door handles to enhance vehicle aerodynamics and improve battery range. However, regulatory bodies globally are beginning to question the safety implications of these designs. China, for example, is actively contemplating a ban on these flush door handles by 2027 due to acknowledged safety and operational concerns. This trend extends to other manufacturers, as evidenced by Ford's recall of over 197,000 Mustang Mach-E vehicles for similar issues, where rear passengers could become trapped. These incidents collectively highlight the critical need for a balanced approach that integrates advanced technology with robust, failsafe mechanisms to ensure passenger safety, particularly in emergency scenarios.